Service Description

The Graze Standard™ is designed to help restaurants maintain the service standards and operational improvements we've established together. Through ongoing guest experience evaluations, Graze Hospitality provides an objective perspective to ensure your team continues delivering the level of hospitality your guests expect. The Graze Standard™ is designed to help restaurants maintain the service standards and operational improvements we've established together. Through ongoing guest experience evaluations, Graze Hospitality provides an objective perspective to ensure your team continues delivering the level of hospitality your guests expect. Service Includes: One anonymous guest experience evaluation The Graze Standard Report™ Service, hospitality, and management observations Actionable recommendations for continued improvement Scheduling Guest experience evaluations are available on a per-visit basis. Graze Hospitality and the client will coordinate scheduling details to ensure each visit aligns with the restaurant's operational goals. Meal Reimbursement The client is responsible for reimbursing the cost of food, beverages, applicable taxes, and gratuity incurred during each scheduled guest experience evaluation.